Booking Requests
A website, WhatsApp or email inquiry is a request for information. It does not create a confirmed booking until AMARG confirms availability and the client completes the agreed confirmation steps.
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How AMARG Morocco Tours handles booking requests, confirmations, payments, changes, cancellations and travel service adjustments.
AMARG confirms the itinerary, inclusions, payment steps and cancellation conditions before a traveler completes a booking.
A website, WhatsApp or email inquiry is a request for information. It does not create a confirmed booking until AMARG confirms availability and the client completes the agreed confirmation steps.
A booking is confirmed only after the final itinerary, price, inclusions, exclusions, pickup details and payment requirements are agreed with the client.
Deposit, balance and payment timing may depend on the selected tour, season, accommodation, transport and partner availability.
Travel services can depend on weather, road conditions, partner availability and client communication. AMARG keeps clients informed when adjustments are needed.
Requests to change dates, routes, group size, pickup location or accommodation are reviewed based on availability and any costs already committed with partners.
Cancellation terms are confirmed before payment and may vary by tour type, date, hotel, camp, transport provider or activity partner.
Refund eligibility depends on the agreed booking terms, timing of cancellation, payment method and non-refundable costs already committed to partners.
AMARG may adjust timing, routes or activities for safety, weather, road conditions, local guidance or circumstances outside reasonable control.
Questions
Before paying for a tour, ask AMARG to confirm the final itinerary, included services, payment schedule and cancellation conditions in writing.